It is commonly accepted that you should hire on values and train skills if necessary. It is far better to have someone with the right attitude, personality and character that you can mould than to have the opposite.
Hiring on values is very difficult and the truth is we do
get it wrong sometimes. Here are 3
simple steps you must take to ensure you are doing all you can to hire based on
1. Know your own values
It is vitally important that your business has a set of
It is also vitally important that these are the actual
values of the business and not a set of buzz words that sound great. In truth understanding the values of your
business can and should take time. You
should invest time and get key people involved in determining what they are.
To find the right person, you need to know what you are
looking for! Time invested in being as
clear as possible on your businesses core values will save you a fortune in the
a list of questions that must be asked of all applicants
Human’s make their minds up incredibly quickly, before we
even realise it in most cases.
This behaviour contributes to those interviews where we instantly like someone and then spend the next 45 minutes having a chat because we have already made up our minds to hire them.
We cannot do anything about this behaviour, it is human
A predetermined list of questions that MUST be asked is
our best defence against this behaviour.
Okay, so we like them and we get the “right feel” but that
does not mean we will not do our due diligence.
We will continue to ask all the value related questions until we have
challenged our initial beliefs and given ourselves the best chance of making a
Bonus tip: dig deep.
And then dig deeper still!
what the right answers are before you start
Think about it, when it comes to skills and experience
you know exactly what the right answers are before you begin interviewing. You can easily determine whether this person
has demonstrated their experience in the career history.
Values are more difficult.
To give ourselves more structure, we should decide what answers we are looking for when we ask the values questions. And, the answers that will give us a red flag.
If we do this we are less reliant on instincts and we are, again, more able to challenge that initial gut feeling that could easily be wrong.
Hiring based on values is the right thing to do so it is worth continually reviewing your hiring process to improve your decision making. We always recommend at least 2 people are involved in an interview process so be sure everyone is on the same page before you begin.
If you want to read more about writing great interview questions or how to set up a watertight hiring process, take a look at our e-book here. Its free to download and contains some great content!